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Entrepreneur from Omsk Dmitry Fokin believes that the current economic crisis will radically change the consumer behavior of Russians: in his opinion, more and more people will rent necessary things, rather than buy them and stand in queues. Dmitry and his partners launched Rentalist - a website for renting out and renting almost any thing. People can choose and rent various good options ranging from toys to a car. The main advantage for the client is the cost of the service, and for the organization - constant income and goods in property. Dmitry Fokin told the Biz360 portal about what kind of profit you can get, how to open a business, find premises and equipment.
Dmitry Fokin, entrepreneur, co-owner of an online rental service Rentalist.me. Born in 1979 in Omsk. Graduated from the Moscow State Construction University and the Institute of Real Estate and Construction Business. Gained experience in various fields - consulting, economics, trade, law, e-commerce, etc. Since 2015 - one of the founders and head of the Rentalist.me rental service.
Dmitry Fokin
Russians are cautious about rentals
This is not our first business. After completing the next project, we began to think about where to move next. By that time, the dollar began to jump.
My partner and I simultaneously came up with the idea of creating a rental service, combining a large number of offers on one site. At that time, we believed that everyone desperately needed a service where they could rent something, and as soon as people found out that there was such a place, all our servers would immediately go down.
In fact, people need rentals, but many don’t think about it, they simply don’t allow the idea that they can just call and rent from other people for half a day, for example, a saw or a bicycle for the weekend. There is a stereotype that if you need something, you can find it from friends, or go buy it, or borrow it from work
After the New Year holidays in 2015, we composed everything, and in April we started. Quite quickly we realized that people themselves were not yet ready to make money on the things that were lying on their balconies. There are professional services that provide rental items, some owners of these businesses willingly cooperate with us, but there are also those who say - why, we have our own website, why duplicate somewhere else.
Thickness gauge for rent
If our project is compared with something, then it can be compared with Avito - of course, in terms of structure, and not in terms of scale yet. On Avito, an auto store can display its own cars, and an ordinary person sells Zhiguli. It’s the same here: there is an opportunity for rental businesses to exhibit their range, and anyone can rent out their skates through us, which they’ve had on their balcony for 20 years. Accordingly, you can rent anything - from mixers and board games to construction formwork, cranes, and heavy equipment.
The assortment is quite wide, we included almost the entire product range, made catalogs - you can find everything from rakes to helicopters. For example, renting a hookah per day costs 300 rubles. Or here’s a thickness gauge to see if the car is painted or not, 300 rubles a day. Soap bubble generator for events - 400 rubles per day. Go-pro camera - 500 rubles. From the original - a set of hex keys, 5 rubles per day. Books, board games, roller skates, photographic equipment, lenses, tripods, carnival costumes, wedding accessories, historical uniforms, life-size puppets, wigs, evening dresses, cocktail dresses, etc.
At the start, we devoted a lot of time to creating a digestible catalog so that a person could find what he needed. We have divided all this into 11 large sections, and they also have subsections that include more categories.
Marketing and promotion
As for promotion, we probably haven’t invented anything here, SEO promotion, content marketing, etc. The project is federal, we implemented geolocation, that is, if a person is from Yekaterinburg, for example, then he sees proposals for Yekaterinburg. While the programmers were finalizing the service, we were collecting a database of rental companies that do this as a business. We collected about 2 thousand companies across the country and sent out a newsletter. The result was this: website traffic increased, but the amount of content at the very beginning did not meet our expectations. That is, rental services decided that they probably don’t really need it now.
We went to the second round of promotion, sent out press releases to local and federal media. An online news platform responded and we recorded an interview. Then the local TV channel, then the Metro newspaper. Attendance has increased twenty times.
The bulk of visitors are people who want to take something, because demand is now leaning from purchases to the consumption of rental items. But ordinary people don’t want to rent them out yet.
When we launched the project, we studied how things were with rentals, for example, in Soviet times. There was a system of rental shops, many people used rental TVs for several years, this was due to a total shortage. In the 90s there was nothing at all, in the 2000s there was a surge in consumer activity, people simply forgot about rentals. Now, due to the economic situation, people will remember him little by little.
When we launched, we were aware that this culture needed to be developed - both by people who are consumers of rentals and by those people who provide things for rental.
This is a forgotten story, but if you remember it, people will start using it. A couple of months ago I took part in a comparative interview, where the guys studied how things were going with box office in Russia and America. They said that in America they rent out a lot of things, and it is very popular. When they receive their diplomas, those famous gowns with tasseled caps, for example, are also rented. There is a whole industry there, there are things that are needed once in a lifetime and there is no point in buying them. This has been an idea for more than one year to somehow develop this topic.
“We need to reach high speeds”
Now there are more than 1.5 thousand products on the site. The main cities are Omsk, Moscow, Krasnodar, Irkutsk, Krasnoyarsk, St. Petersburg. At the same time, more people from neighboring countries are joining us - Ukraine, Belarus, Kazakhstan.
So far there is only an investment in the service. This is a kind of investment in the future, it will work someday. When some quantitative limit is passed, it will begin to bring in money.
The system of interaction between the tenant and the landlord works through our service; settlements are also carried out through us, so that people do not exchange money. Reserving deposits on the website, signing lease agreements, providing some paid services, advertising. The commission percentage is 5-10%, the question is in turnover. Now the question is not about self-sufficiency, but about reaching some high speed. We set a deadline of a year or two. Investments in the site amounted to around 100 thousand rubles.
We are currently developing a system for automatically adding products to the service to expand the range. I see that there are many requests for products in cities where we are not present. That is, people go to search engines, see us, go further and do not find what they were looking for. It turns out that there is demand, but we cannot satisfy it yet. As soon as we satisfy it, the client flow will grow and recognition will expand. When people start renting, they will be able to rent.
Rentalist project team.
He told Kontur.Zhurnal about what the sharing economy is, how much money is needed to create a prototype of the service and how to find the first clients.
Expensive tent
A few years ago, when my family and I were going to Seliger, I bought a tent. A large tent was needed to accommodate everyone comfortably. The trip never took place, but the tent is still lying at my house and taking up space. But I spent more than 10,000 rubles on her!
The idea for the RENTMANIA project, an online platform where you can rent and rent things, came while studying at the RMA business school in the Internet department. My classmates and I often brainstormed different business ideas after classes. Somehow the conversation turned to how stupid it is to have a collection of suitcases at home that you use once a year, because they take up a lot of space on expensive Moscow square meters. I remembered my unused tent.
I had the idea that this problem could be solved somehow. I began to study the topic: I talked to my friends, asked if they had a lot of such things. It turned out that every home is full of such things. Moreover, there may be even more of those things that we use at most a couple of times a year, and the rest of the time we simply store at home, than those that we use constantly.
I realized that we need to give people the opportunity to make money on “unnecessary” things. Having learned that the sharing economy trend was emerging in the West, I started reading CrunchBase under the tags “rent” and sharing. And away we go...
I was very inspired by the example of Airbnb, which allows people to rent out their homes and apartments to travelers. The Airbnb team, in fact, pioneered this direction and popularized sharing behavior using the example of residential premises.
$5,000 prototype
Creating the initial working version of the service did not require any extra resources. When I worked in the most famous platform for startups and early-stage investors at that time, Startuppoint.ru, I had already learned from the examples of many projects that you don’t need a lot of money to prepare a minimum working version of the project (prototype). I spent $5,000 and made a minimally working version of the service (MVP), where any user could find the thing they needed and send a request to its owner. In turn, any person or rental company could fill out a profile about themselves and publish an advertisement for renting a particular item. My personal savings became the starting capital.
The biggest difficulty we encountered is the extremely low awareness of people about the very possibility of renting something. We were raised this way: if you needed something, you went and bought it. There is always a very cheap version of the same electric drill, for example, for a couple of thousand rubles. Some people remember the Avito.ru service, where you can buy a used item. But here’s what’s important: even having bought a used product, a person still overpays and keeps the extra item in his apartment for years. As a result, what the money was spent on is, at best, resold, at worst, thrown into a landfill, although it could serve other people. Our service offers a rational outlook on life, when you can take any item for temporary use at a minimal price, without overpaying.
Make money on things
Our site also offers the opportunity to rent out your belongings and make money on property that you don’t currently need. It seems to me that this approach to consumption is convenient, easy and modern.
When communicating with friends, I often joke: “Did you know that your vacuum cleaner can earn more than you?” For example, renting a plasma screen can cost up to 3,000 rubles. in a day.
The electronic rental market is just in its infancy, so there is no need to talk about competition yet, but a number of similar-spirited aggregators of rental offers are already appearing in Moscow and St. Petersburg. Honestly, it's a blessing for us that we're not alone in the desert. We kindly call our competitors among ourselves like-minded people and try to communicate with them as openly as possible.
At first, community support is very important for a business. The first clients of RENTMANIA were people from our community of IT entrepreneurs, my business school classmates and just friends. These people are “innovators” and “early adopters.”
Today we rent large children's toys, inflatable trampolines, musical instruments, evening dresses, electronics and many other things.
Success is inevitable
The RENTMANIA project managed to unite the best experts on the market. Working with us are Vladimir Dolgov, who was a leader at Google Russia and eBay Russia, Daniil Khanin, an e-commerce expert, Vitaly Kuznetsov, an interface and usability expert, Lyudmila Bulavkina, who brought YouDo to the market from scratch and has experience in launching a rental business , Melanie Aydinyan, engaged in PR and Internet marketing, Elena Zhuravleva with 6 years of experience as an auditor at Ernst & Young. I myself have a good understanding of sales and business development. So professionals met on the project. I believe that we are doomed to success.
The project has not yet paid off, but we plan to achieve this by the end of 2014. We are now completing the stage of research and testing on tenants and rental companies to make the service as convenient and safe as possible for making transactions. Today we attract several hundred visitors a day.
Later, when we are ready to scale and expand to other cities (we are currently testing the service only in Moscow), we plan to attract an investor. It’s too early to talk about the exact amount, but we will probably need at least $300,000.
The startup RENTMANIA has already invested in the Internet Initiatives Development Fund. We received 1,400,000 rubles. for 7% in the company’s capital, of which 600,000 rubles. were provided in the form of operational infrastructure and market expertise. For example, we received a workspace with 24/7 access, useful intensive seminars, support and expert advice.
In the near future we plan to complete research and improve the product to a stable beta version. Medium-term plans include increasing the number of transactions to one hundred per day.
What can be rented other than real estate?
Beach equipment (in resort towns this business is in great demand. After all, not everyone is ready to carry a swimming mattress or children’s circles back and forth); equipment (camera, video camera...); gardening tools (not everyone will buy a lawn mower, but it’s convenient to use from time to time); a trading tent (like all commercial equipment from hangers to display cases) or a tourist tent (like, in principle, all tourist equipment. It’s expensive to buy, and you don’t go on trips often); speedboat or boat (for romantic walks for couples); sporting goods: skates, skis, balls; husband/wife (not in the format of prostitution, but it happens that someone urgently needs to act out a performance in order to provoke emotions, and here your other half can play along in the performance; pets (for filming in films, advertising, exotic animals are often rented out, for example , photographers); furniture (maybe you have an extra table lying around, but someone urgently needs it, for example for a first-grader); strollers, bicycles, scooters, swings (everything related to children’s active and non-active games); dishes (for example, super-duper service); paintings (both your own and others'); any construction equipment (suddenly you have a crane, the construction company will be very grateful); places for advertising (from notice walls at the institute or banners on websites to billboards) ; their own knowledge on any topic (by conducting paid seminars); books (many do not want to buy, but read with pleasure)
You can rent out everything (well, except your soul, probably), the main thing is to find someone to rent it out to.
Yes, anything - clothes, strollers, cars, pots, spoons, tables, telephones, gardening tools, etc.
From my own practice, I rented furniture and a safe separately for the office. I rent out a fax machine to one client. Neighbors rent out their dacha for the whole summer. A friend rents a dental chair in the appropriate clinic. The situation there is this: all the proceeds go to you, but for the opportunity to work in someone else’s clinic on someone else’s equipment you need to pay 90 thousand rubles per month.
We (Smart Telephony company) rent out the services of an expensive and powerful corporate-class PBX. The service is called Virtual Office. Many enterprises (for example, start-ups) do not have sufficient financial resources for acquisition and subsequent maintenance corporate mini-PBX. And by taking advantage of our offer, for a small monthly subscription fee you have good call center. And it doesn’t matter that it is not owned, but rented, because no one except you and me knows about this, right?
Equipment, cars, commercial and consumer equipment, a safe deposit box in a bank, a vegetable garden, a field, a bathhouse. This is perhaps the most profitable thing I know.
As far as I remember, back in the 80s they used to rent out a lot of things, and we didn’t even mind using these services ourselves. We rented a piano, and they also provided refrigerators, washing machines, even vacuum cleaners. There’s probably no such thing now, but I think if there was, there would be a demand for it.
1 cars
2 different devices for example: metal detector
3 sports equipment
4 boats, yachts
Hello! There are many options and now I will tell you them.
First option: bicycles.
Second option: PlayStation 1, 2, 3, 4.
Third option: Xbox 360, 720.
Fourth option: iPad 1, 2, 3.
Fifth option: iPhone 1, 2, 3, 4, 5.
Sixth option: mobile phones.
Seventh option: tablets.
Eighth option: slippers.
Ninth option: robes.
Tenth option: laptops.
A summer cottage plot for the summer season, an apartment (with or without furniture), a room and even a balcony (especially in summer in resort towns).
You can rent out non-residential premises for an office (with tables, chairs, air conditioners, etc.), shelving for a store.
Transport - tractors and tow trucks - for construction organizations.
A car in a taxi service. For example, in our city you can rent out your car to a taxi service for 800 rubles/day.
Clothes - your own or children's.
You can even rent out your body! For example, how surrogate mothers do it.
The funniest moment in my life regarding rent was when I read something like this in the newspaper:
I am renting a dog. Nickname Yuzya. 5 years old. He is a good watchman, kind, faithful, devoted. For a period of time: 3 weeks. And a number was given.
At first I thought it was someone’s joke. But I decided to call and find out, and it turned out that it was true.
Well, you can probably rent out a lot of things :).
your body (prostitution). They also rent out a pump for pumping up the car. You can rent out a car, a warehouse, land, a garden, gas generators, airplanes, helicopters, etc.
Wedding paraphernalia (dresses, jewelry, suits, cars, fur coats) are in great demand; everything is expensive to purchase, and why do you need it in the future? Now it’s summer, many people spend time by the river, you can rent out barbecues, fishing rods and everything else for relaxation. And knowledge is also in high demand.
A friend of mine is engaged in construction work, he has an emergency, he often rents out his workers to other sites when they offer good money. And the workers earn extra money, and they don’t forget about themselves, in the end everyone is happy.
In our water park we will rent slippers, hats, swimming trunks and swimsuits,since it turned out that some companies make a very spontaneous decision in visiting our establishment, funny but true. There is a river next to us, so the business accompanying our general location is the rental of boats with various fillings, such as a boat with sleeping bags, a boat with fishing equipment and a boat with a barbecue and disposable dishes, although the neighbors complain that the contents constantly need to be updated or washed, since people are having a blast, even the deposit price does not help, but romantics want everything, especially in the competitive state that is inherent in couples in companies, so to speak, who will outdo whom. Obviously, you can rent out everything in this life, tents, tables, chairs and dishes for weddings and anniversary celebrations, people who will serve these events, uniforms for waiters, participants in sports competitions, posters with inscriptions for processions and parades, flags and attributes for processions based on interests, in general the market is very vast, the main thing is the goal and imagination, which will be in demand by humanity.
You can rent out any property: both your own and rented from others (with the consent of the lessor).
It’s easy to rent out a car (I’ll tell you it’s a very profitable business), a garage, a boat, a motor boat or a regular boat, if you have one. You can also rent a mountain bike, climbing equipment, various ropes for steeplejacking, and tents for camping. Yes, in principle, there is a lot more if you want. I rent out my cat when the neighbor's cats and their owners need offspring. I also rented out a wedding dress.
Renting household goods is a fairly convenient and undeservedly forgotten service. But today you can rent almost any thing. IP correspondent Natalya Naiman found out how to properly build your relationships with rental companies so as not to overpay.
In Soviet times, when Russians had to wait years for the opportunity to buy a TV or refrigerator, rental points for household goods were very popular. There were over 1,500 such institutions in the capital, where things needed in the household could be borrowed for a time at an affordable price. Moreover, they were all state-owned.
From someone else's shoulder
Clothes rental is in great demand. Moreover, you can borrow both a fancy dress costume and an evening dress for a social event.
Before the New Year, costumes of Father Frost and Snow Maiden are sold out at rental stores - from 700 rubles. per day. In addition, carnival costumes of Count Dracula (from 250 rubles per day), Harry Potter (150 rubles), and Spider-Man (600 rubles) are in demand.
We often rent wedding dresses, evening dresses, prom dresses, tuxedos and tailcoats for social events.
True, you won’t be able to rent an expensive outfit for a long time. For example, the Ivanna salon lends a wedding or evening dress to a client only for three to four days, the Madonna salon - for a week. In the latter salon you will have to pay at least 50% of the cost of the outfit (and they cost from $1000). The client will leave the full cost of the dress as a deposit - then the cost of all minor damage to which the dress will be subjected during the riotous wedding celebrations will be deducted from it. If you decide to rent a wedding or evening dress at the Ivanna salon, you will have to leave the rental company 5,000 rubles. regardless of the cost of the outfit. Before returning clothing to rental, it must be dry cleaned. If the salon has complaints about the condition of the dress (torn hem, stains that cannot be removed), the deposit is usually not returned to clients.
Now there are no more than a hundred rental points in the capital, and all of them are commercial. Such a small number is apparently explained by the fact that a lot of household appliances are sold today and the incomes of Muscovites allow them to be purchased.
However, sometimes renting an item for a while is more profitable than going to the store for a new one. For example, if you only need a video camera to film your week-long stay in the Maldives. A hammer drill is needed to hang bookshelves in an apartment. In the end, you can “roll” the scales for your pregnant wife, because they will no longer be needed after nine months. At current household appliance rental points, there is a small but constant influx of customers: rental companies claim that five to seven people contact them every day.
To choose a rental that is suitable for you, it is better to call several at once. The rules by which rental offices operate today can vary greatly.
The thing is that the standard agreement provided for by the old Civil Code on the provision of household items for temporary use to citizens, which regulated the work of household rentals, became invalid about ten years ago. The new Civil Code does not contain requirements for the operation of household rentals: it defines only the basic rules of the game, for example, the obligation of the rental company to check the serviceability of the rented item in the presence of the client. All other rental points set themselves: tariffs, fines, the need to pay a deposit, etc. In order to rent things out to the public, the rental point does not even need to obtain a license. The only document that certifies that the rental company provides its services legally is a registration certificate issued by the Registration Chamber of the Russian Federation.
For rent with a deposit and registration
Now you can borrow anything for a while - household appliances, a laptop, an evening dress, skis. “The number one product that can be found in every rental store,” said Olga Bodrova, manager of the Prokat.ru company, “is a scale for newborns.” Renting a scale for a month costs 550-700 rubles.
Another type of goods that are often rented are working tools: drills, hammer drills, grinders and cutting machines. A day's rental of a Makita drill or hammer drill will cost from 90 to 150 rubles.
Other products are in demand depending on the season. For example, in the spring, Muscovites dismantle sports equipment in order to lose weight for the beach season; before the New Year, they rent fancy dress costumes and masks. On weekends, skis, tents, barbecue grills and other tourist equipment usually disappear from rentals.
You can even rent a piano, although such a bulky item cannot be rented for a week or two. At the rental office of the State Unitary Enterprise "Royal" (the name remains from former times), where you can rent the domestic instrument "Lyric" or "Nocturne", you will be asked to pay for six months at once - on average it will cost 1,600 rubles. The client will have to pay for the delivery of the instrument home and back.
You should take care of finding rentals and booking items that are in seasonal demand in advance.
It’s easy to find rental points for household goods: as a rule, their addresses are posted on the Internet. You can also find out the address and phone number of the location closest to you from the paid MGTS help desk by calling 009. Before making your final choice, it doesn’t hurt to call several rental companies: each one will have different models of TVs, cameras or laptops. Accordingly, the capabilities of the rented equipment, the cost of rental per day, and the amount of deposits for each rental are also different.
As a rule, you can find both new, expensive equipment and cheap, used equipment at rental stores. The rental cost, of course, depends on the quality and price of the item being rented. Another point that a rental client should pay attention to is whether the company takes a deposit for its property. The Civil Code does not say anything about a deposit, so whether to take it or not, and if you take it, then in what amount, is decided by the management of the rental point. Usually the client has to leave the full estimated value of government property.
Moreover, the assessment of the item lies entirely on the conscience of the distributors. The cost of expensive items at rental stores is inflated so as not to be left in the red if the client does not return what he borrowed. On the contrary, things that have served their useful life and recovered their cost can be priced lower in order to attract customers. For example, clients of rental companies who rent laptops usually have to pay a lot of money: the deposit for the cheapest equipment (Toshiba) in the Aberon showroom will be $400.
In some companies, for example in Prokata.ru, only happy owners of Moscow registration can borrow things without paying a deposit for them. For Moscow housewives who want to make their home beautiful for the next holiday, such a “trifle” will not seem superfluous. Renting a professional washing vacuum cleaner, for example, costs 200 rubles. per day. Clients who do not have Moscow registration will have to pay a deposit in the amount of the full cost of the vacuum cleaner - 18 thousand rubles. However, this does not apply to cameras and computers - the vigilant rental companies of this company do not want to risk complex equipment and demand that the full cost of the rented item be left with them, regardless of the tenant’s registration.
The deal is more valuable then money
To rent something, the client just needs to show his passport. If you want to rent an expensive item that costs more than several hundred dollars, such as a slide scanner, laptop or fancy video camera, a passport may not be enough. Aberon, a laptop rental company, requires another document proving the client's identity, such as a driver's license or pension certificate. And, for example, State Unitary Enterprise "Royal" will lend you a tool only after you present a certificate from your place of employment, which indicates your position, work address and telephone number. “Delay the payment or the date of return of our property by two or three days, and we will have to pester you at work,” the individual entrepreneur at this office said.
The law does not indicate that only a citizen who has reached the age of 18 can become a rental client. However, not a single rental company will give an expensive item to a minor. So while older schoolchildren can still count on skis or a masquerade mask, they can never rely on a stereo system or a laptop.
According to the Civil Code, rental companies are required to enter into a written agreement with their clients. This document indicates all the client’s passport data, place of work and registration, contact numbers, the cost of the rent that the client pays in advance, the cost of the rented item, the rental period (it cannot be more than a year). The contract even states the exact time by which the borrowed item must be returned: for example, if you rented something before 17.00, you must also return the property to the rental company before 17.00.
If you're a minute late, you'll pay for an extra day. By the way, a day is the minimum period for which you can rent a product: even if you needed something, for example a drill, for half an hour, you will have to pay as if you were drilling holes in the wall day and night.
The client’s right to cancel the rental early is also stipulated in the contract. According to the Civil Code, to do this you need to notify the rental companies in writing 10 days in advance: then you will be refunded the extra money for the rental.
However, it is not necessary to sign the agreement right away. First, the rental company must demonstrate to the client that the item really works and, at the client’s request, check all its functional features. The rental item must be accompanied by instructions and a warranty card; they must be kept by the client throughout the rental period.
If the equipment suddenly stops working during the warranty period, the client will need to take the item back to the rental, and he, in turn, is obliged to return the faulty equipment to a service center. If it turns out that the rental companies themselves are to blame for the breakdown, for example, the item was stored incorrectly, they will have to return the rental money to the client.
The client should meticulously inspect the rental item and insist that all scratches, roughness, broken corners and other minor defects be indicated in the property transfer deed - a document attached to the contract. Next, it’s worth asking: what exactly is the system of fines in this rental? This is not an empty precaution. Almost every rental company has its own instructions on the procedure for calculating penalties, which indicate the fines that the rental company will require for this or that damage. By signing a rental agreement, you automatically agree to all its terms, including fines. If you haven't looked up the cost of scratching your camera or karaoke machine in advance, the bill your rental company will give you may surprise you.
Moreover, the rental company will not return the deposit that you paid for the rented item until you pay all the fines.
"Play" before the trial
It’s not worth keeping an item for a long time, for example, because you’re very busy. There is usually no such thing as a “fine for late return” at rental stores: the client will simply have to pay for each day of delay, as for the day of rental. A “forgetful” client may face a different punishment. “The contract,” says Mikhail Emelyanov, an employee of the legal company Legas, “usually establishes how many days the client can with impunity (this does not mean free) not return the item to the rental company. After this period, the rental company has the right to sue the client.” If, according to the terms of the rental, the client has paid a deposit for the rented property, you should not expect reminders or calls from the rental companies. By a court decision and on completely legal grounds, the rental company will simply keep your money, and the “forgetful” client will become the happy owner of a masquerade mask or other government property. However, if the secured deposit did not cover the rental losses, the missing amount may be recovered from the client.
But if you haven’t paid a deposit, the rental companies will make a lot of efforts to find you: passport data and certificates from your place of work are not an empty formality.
If the matter comes to trial, the client will have to return the “lost” item to the rental company or reimburse its cost, as well as pay for each day of rental of the property: the amount can add up to a considerable amount. However, as Prokata.ru manager Olga Bodrova assures, in such cases, tormented by reminders, the regularity of which the MGTS service would envy, clients prefer to confess and pay off the rental companies before the trial.
“It is more difficult to collect a fine from the client for the damage with which he returned the rented item,” says lawyer Mikhail Emelyanov. “You can have your own opinion as to the extent of these damages and, accordingly, what amount should be reimbursed to the rental company.” In such cases, the client and rental companies usually resort to the help of an “arbiter”, which is a warranty workshop or service center.
There they finally determine what damage the client caused to the rental property and how much he will have to pay for it. By the way, in this case the examination will have to be paid for by the client himself. Rentals do not take into account natural wear and tear, to which all things are subject. As the IP manager of Makita stated, the drill or hammer drill that the client received must be returned in exactly the same form - these are the terms of the contract. If you took a musical instrument from the State Unitary Enterprise "Royal", placed it in your home and never approached it again, and there were moths in the instrument, you will be charged for this - they say, you had to hang up bags of pepper.
The agreement that Prokat.ru concludes with clients states that the rented product must be returned in the same condition in which you received it. For example, if the surface of the TV became dusty while it was in your apartment, you will have to wipe it down or pay a fine for returning it “not in the same condition as you received it.” “It is almost impossible to prove that an item is subject to natural wear and tear, and that the equipment is worn out and dusty through no fault of the client,” assures Mikhail Emelyanov, an employee of the Legas law firm.” The Civil Code talks about “natural changes” with which the client can return the rented property. However, the law does not provide guidance on how to determine whether a particular abrasion is natural. Therefore, the client will always be to blame.
Final rental payment
“Before renting,” says Olga Bodrova, manager of the Prokat.ru company, “the client should figure out whether renting is really more profitable for him than buying a similar item.” For example, renting an A60 digital camera from Prokata.ru for more than a month is extremely unprofitable. The estimated value, the equivalent of which will have to be left as collateral, is 4 thousand rubles. Such devices have not been produced for a long time, so it is impossible to find a new one on sale, but a used one can easily be bought for $40-60. A day's rental will cost the client 150 rubles, a week - 700 rubles, and a month - 1,500 rubles. (about $60, which is the price of the device). Even the most careful person will not be able to avoid causing a single minor damage to the camera or a single scratch. Accordingly, the rental company will definitely require some amount for repair of your technology. If a client takes a camera for two months, he will have to pay a minimum of 3 thousand rubles, a maximum of 3 thousand rubles. plus a fine.
Renting scales for newborns is not at all profitable. Usually they are needed until the child is six months old, then he can not be weighed at all or weighed once a month. The estimated cost of the scales is 2800 rubles. You can buy these scales for about the same price (maximum 200-300 rubles more). To rent them for a month, the client will have to pay 550 rubles. The fee for six months, accordingly, will be 3,300 rubles. It will be more profitable to buy them and then sell them or give them to another happy family.