How to open a cleaning company from scratch. Cleaning service. What does a cleaning company do? How to open a cleaning company from scratch - step-by-step instructions, infographics, business details

White salary This is the only legal form of remuneration. Many job seekers, when looking for work, are also faced with illegal types of payment: black and gray wages. In order to figure out whether the salary from a given employer is legal, you need to pay attention to the following signs.

Signs of a white salary:

  • The full salary amount is indicated in the documents upon hiring.
  • Bonuses and other incentive allowances are calculated by order.
  • Money is transferred to the card or issued through the cash register. Cash payment must be made according to one of the following documents: cash order, payroll or payroll. Documents must be signed by the manager, chief accountant or authorized person. Opposite the name of a specific employee should be the amount that is issued in person.
  • No additional amounts will be issued in envelopes.
  • The actual amount of income is reflected in the 2-NDFL certificate and in the pay slip.
  • All deductions are made from the entire amount of the employee’s income.

What is official wages?

Many people don't even think about the fact that they are receiving illegal income. They work without registration or receive part of their payment in envelopes, but do not understand that part of their income is hidden. For most employees, it does not matter that the amount of their actual income according to documents is less than their real earnings. Employees pay attention to ensuring that money arrives on time, without delays.

The official salary is calculated either according to the report card or according to the standards met. An employee should not register for a salary less than the minimum wage established by the state.

Salary structure

  • Salary. For the calculation of which, the actual time worked according to the time sheet, or the standards actually fulfilled, are taken into account.
  • Bonus (for length of service, qualifications, length of service, rank or others).
  • Additional payments for work on weekends, for night work, for replacing an absent employee and others.
  • Incentive payments, including bonuses.
  • The regional coefficient established in a specific region.

When an employee is on sick leave, he is paid temporary disability benefits. When on a business trip, business trips. And when you go on vacation, you are paid vacation pay.

Features of employment

When hiring an employee, a hiring order must be issued. An employment contract is another fundamental document that describes the position, working conditions, rest, and the amount of remuneration for the duties performed.

You need to familiarize yourself with the following internal documents of the organization:

  1. Collective agreement.
  2. Regulations on bonuses.
  3. Inner order rules.
  4. Job descriptions.
  5. Taxes and salaries.

You need to understand the difference between accrued and paid wages. The difference between them is the withheld personal income tax (personal income tax), trade union dues, alimony and other deductions under the writ of execution.

Additionally, the employer pays mandatory contributions to the following extra-budgetary funds from all accrued employee income:

  1. Pension Fund of the Russian Federation (PFR).
  2. Compulsory Health Insurance Fund (MHIF).
  3. Social Insurance Fund of the Russian Federation (FSS).

Illegal types of wages

On the territory of the Russian Federation there is only one type of remuneration - official wages in accordance with the Labor Code of the Russian Federation. In common parlance, such earnings are called white wages. No other types of remuneration are legal; there are no legal concepts of black or gray wages.

Black salary

An employment contract is not concluded with the employee, no hiring order is made, and there is no documentation of the person in the organization. Such an employee receives his salary in cash in an envelope.

Obvious disadvantages of illegal sources of income:

  • Lack of legal protection for employees.
  • No tax transfers.
  • Inability to officially go on vacation, sick leave or maternity leave.

The employee does not have any length of service and does not make any contributions to the Compulsory Medical Insurance Fund, the Pension Fund, or the Social Insurance Fund. In case of illness or dismissal, the employer often does not make the required payments. When the time comes to receive your pension, payments will be minimal.

The only advantage of such a source is the higher amount of illegal income. This option is convenient for business areas with a regular turnover of cash, which later goes to pay earnings.

This method is also convenient for real estate organizations. Only a few people register with such companies, and the rest receive only a percentage of sales.

Gray salary

Partially the official salary is called gray. At the same time, employees are registered on the minimum wage. It is from this amount that the employer pays all taxes. Sometimes an employee is assigned to a position with a lower salary. The remainder is paid in an envelope.

This scheme allows the employer to reduce tax costs and allows for an increase in wages. However, sick leave, maternity leave, and vacation leave are, as a rule, calculated according to the minimum wage and their size is minimal. There is a high probability that after maternity leave the employer will offer to resign, and if you disagree, he will leave only the white part of the salary.

Another disadvantage of partially illegal earnings is that the employer regulates the amount in the envelope independently and can establish various fines and illegal deductions.

Scheme of illegal salaries disguised as dividends

Another way to pay salaries is through a scheme that includes a minimum salary and dividends. Each employee is given the opportunity to purchase shares of the organization, which he must sell upon dismissal.

These conditions are specified in the employment contract. A smaller part of the salary is processed and paid on time. The employee periodically receives most of the income in the form of dividends, which in fact make up the majority of his earnings.

Taxes are transferred only from the minimum wage. The frequency of dividends is not monthly, but quarterly. In this scheme, dividends are a good cover for illegal income. To identify this scheme, all employment contracts, minutes and documents of shareholder meetings, employee shares and the amount of payments are reconciled.

What does the employer risk?

Often, the employer is calm and confident that employees will not complain, since they will not be able to prove anything without official documents. However, illegal schemes are detected quite easily. To do this, an unscheduled inspection is carried out and the number of employees in the workplace and in the staffing table is simply compared.


Employee complaints to inspection bodies and witness testimony can help identify this scheme. Illegal payment of labor and tax evasion threatens the employer with heavy fines and even criminal liability.

Advantages and disadvantages of official earnings for an employee

  • The main advantage is the social security of the employee. If there is a violation of labor obligations, you can file a complaint with the regulatory authorities.
  • Registration of employees and payment of white wages is a sign of a stable organization.
  • Taxes are charged on all earnings. In the future, the amount of pension payments will be calculated from these taxes transferred to the Pension Fund.
  • Temporary disability benefits and vacation pay are calculated based on total earnings.
  • When you go on parental leave, it will be easier to return to your position while maintaining your salary, since the registration is official.
    You can confirm your income with a certificate; this is sometimes necessary to obtain a mortgage or loan.
  • The salary is fixed; the employer does not have the right to reduce it at will.
  • If an employee is dismissed, the employer must pay all due payments.
  • You can return part of your personal income tax from the budget using tax deductions. This is beneficial if you buy an apartment or house with a mortgage.

The disadvantages are not so obvious, but they still exist.

  • Official income is usually less than illegal income. Because the employer reduces part of its expenses by cutting salaries.
  • Most vacancies in private business are offered with illegal earnings, so it is more difficult to find a job with an official salary.
  • Alimony and debts under writs of execution are withheld from official earnings; illegal income is easier to hide. In this regard, when registering an employee, the full amount will be deducted from the salary.

Advantages and disadvantages of a white salary for an employer

  • The obvious disadvantage is the cost of taxes.
  • Complex accounting reporting.
  • Inability to fire an unsuitable employee, since according to the Labor Code this is difficult to do.

There are much fewer advantages for the employer:

  • No liability for illegal wages and tax evasion.
  • Good reputation and stability of the organization.
  • Accounting transparency.


How to check whether an employee’s payment is official?

If an employee has doubts about whether he has official income, this can be checked as follows. You need to register in your personal account on the website of the Federal Tax Service and download the 2-NDFL certificate there. Organizations are required to submit these certificates annually by name. Having received a similar one in accounting, you can compare income by month.

Despite the obvious advantages of the white salary, most employers and employees settle on the gray version. When making such a choice, you need to weigh all the risks, since employees often lose more than they gain. It must be borne in mind that if the salary is illegal, the employer may delay its payment for an indefinite period, pay it not in full, or not pay it at all.

Opening a cleaning company means cleaning premises; these companies appeared in the country not so long ago and cause skepticism among businessmen and consumers in terms of assessing their prospects.

According to statistics, the cleaning business is a good option for making money if you calculate everything well and start.

How to open a business well

Opening a company is divided into stages:

  • registration with the tax service, the pension fund, other social insurance funds, statistics agencies and Rospotrebnadzor;
  • selection of clients (firms, wealthy clients, other customers);
  • development of a list of services;
  • develop a price list;
  • selection of employees;
  • purchase of tools, detergents.

Cleaning is a narrow concept that reflects part of the services: employees of a cleaning company clean carpets, furniture, pillows, wash blankets and that’s not all.

It is advisable to immediately find a regular client, whose payment will be the company’s first constant source of income.

The services should be offered to a business center in need of cleaners. These establishments hire cleaners for a low fee, there are not enough of them there, and the problem is already solved in the usual way with the help of cleaning companies.

Opening a cleaning company in a small town

How to open a cleaning business in a small town? Doing business in a small town has its own specifics; it has its own advantages and difficulties. Businessmen do not flock to such places because of the small number of clients, their low solvency, because there are serious risks.

It is worth trying to cover several categories of clients with services: both individuals and companies. Entrepreneurs have recently paid attention to their image, and prefer to entrust cleaning to professionals who work at a high level.

The company's services are used by people who need helpers and do not have time to do the cleaning themselves. These are rental property owners or people who want to help their parents.

In a large city, it is better to occupy a narrow niche. For example, start cleaning up construction waste and restoring floor coverings, getting developers interested. All new buildings, without exception, remain littered, with an abundance of defects that the developer company does not eliminate.

In a small town it is not so difficult to find clients and build a reputation. The specifics of the business force us to serve different categories of clients, but there is a chance to receive a regular income.

We rely on the business plan

A business plan from scratch for a cleaning company is a document that describes the goals of creating the company, calculations, market analysis and other information. If you do it exclusively for yourself, without demonstrating it to outsiders, you should limit yourself to the practical part:

  • who is the participant or participants in the project;
  • plans for organizing the enterprise (who has what responsibilities);
  • market analysis, comparison of competitors, description of their advantages, what to do to become more attractive in comparison with others;
  • circle of potential consumers, price list;
  • financial part – expenses, income, their structure;
  • analysis of risks, ways to reduce or avoid them.

Each of the listed points can be divided into several additional ones or combined. A business plan is a living document; changes and additions need to be made to it regularly. They will help you plan your future development path and take into account past mistakes. This will allow you not to overload your head with additional information. For those who do not know how to open a company from scratch, a business plan will be an excellent auxiliary tool. Drawing up a business plan will be successful if you remember that it is created primarily for your own needs.

Video

How much does it cost to register a cleaning company?

The statement that you can start a business with only a rag and a bucket is not entirely true. This approach forces clients to immediately refuse the company’s services or limit themselves to a short period of cooperation, looking for those who work at a more professional level.

It is better to immediately buy suitable equipment, detergents, and hire specialists. The minimum amount that directors of successful companies talk about is 300 thousand.

Almost the entire amount will be spent on purchasing equipment and cleaning products. Expenses for salaries and office rent require less money, but they are constant and cannot be delayed.

Payment plans include taxes, payments to compulsory social and compulsory health insurance funds. In the case of an individual entrepreneur, tax payments are minimal, they can even be eliminated if you work alone on the general taxation system. You are allowed to choose a patent - 4 or 5 thousand, rubles. for 12 months. Insurance premiums are around 30 thousand for 12 months.


Payments are allowed to be made throughout the year, the main thing is that obligations are fulfilled before December 31.

If an individual entrepreneur hires employees, tax and insurance payments are calculated according to a different scheme.

It is advised, in order to avoid conflicts with clients, to insure the liability of employees in case of property damage, theft and other situations when the obligation to compensate for damage arises. Insurance will protect you from unexpected problems and costs, and will make your clients more favorable.

An individual entrepreneur or a company is required to keep records, so it is better to outsource accounting, tax reporting, and legal support to other companies. This approach is more profitable compared to hiring employees; the cost of these services is reduced by 2 times.

What documents are required for a company from scratch?

  • certificate of registration with the Federal Tax Service;
  • notification of registration with the pension fund;
  • charter, if a legal entity is registered;
  • a work book for each employee or an employment contract signed with each of them;
  • office lease agreement.

No licenses or permits are currently required to run a cleaning business.

Requirements for personnel and premises

An office is needed for negotiations, communication with employees, storage of tools, chemicals, etc. Having a full-fledged office, albeit a modest one, gives some solidity to the company. At first, a small room will do, but later you will be able to move to another office, where there is enough space for both administrative staff and tools. If there is a lot of equipment, large machines, a separate room is hired, and everything is stored there.

A company that claims to be reputable provides employees with visits to store work clothes, rest and take breaks. If a company only demands from staff and does not take care of them, the company will face a shortage of personnel. Treating employees attentively will attract potential employees if they are needed, and provide them with an incentive to work harder and hold on to their jobs.

How to open a cleaning company from scratch

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The cleaning business is a new but promising direction for our country. The popularity of the cleaning service is growing every year.

The fact is that such a business is a very profitable investment and, with a skillful approach, can bring a stable profit. Today, the market for such services remains a free niche, giving young companies a chance to thrive in a new field. However, the path to success is not so easy: there is a lot of organizational work ahead, difficulties and failures are possible. However, as in any other business.

Historical reference

The idea of ​​making money from cleaning comes from the USA, where the service made its presence known at the beginning of the 20th century. Today, the Western cleaning industry is a developed structure with billions in turnover. For example, in Germany, which is small in area and population, about 300 thousand cleaning companies operate, and in Poland their number is approaching 60 thousand.

The domestic services market lags noticeably behind its advanced colleagues.

There is a logical explanation for this. In our country, people heard about cleaning only in the early 90s. The first companies had to constantly prove the necessity of their existence. They had to fight for every client, since the majority were very skeptical about the activities of such companies, believing that anyone could handle such a simple task as cleaning, and for a lower price.

Gradually, society began to place higher demands on the quality of the environment in which we work or relax. In this regard, the concept of “cleaning” has become firmly established in our lives, and the service has become relevant, opening a new direction for far-sighted businessmen. Today business is developing dynamically in all regions. However, Moscow remains the leader in the number of cleaning companies.

Opening a cleaning company: first steps

Those who have decided to organize such a business are concerned with the question: how to open your own cleaning company from scratch? What is needed for this?

First, it is worth determining which of two ways the company will develop:

  • Work with one client on a contractual basis and provide specific services that the client needs. At the same time, gradually expand the range of services, attracting potential clients
  • Specialize in any one area of ​​activity. For example, provide services only for wet and general cleaning of premises, post-renovation tidying of apartments or offices. You can work in narrow areas, such as washing windows, cleaning carpets and sofas, and tidying up the surrounding area.

Purchase of equipment: what and how much?

Any business requires investment. As for cleaning, you don’t need a lot of start-up capital. Costs will directly depend on the scale of the upcoming enterprise, as well as income. If you are planning to open a small cleaning company, then at first you can even do without an office. You can receive calls from clients at home and send a team to the right address. But without equipment and personnel, it will not be possible to carry out activities.

The minimum set of cleaning tools and consumables includes:

  • Modern washing vacuum cleaner (1 piece)
  • Chemical detergents (1 type for each specific purpose)
  • A set of special napkins, rags, brushes (minimum 2 sets)
  • Machines for cleaning furniture, carpets, floor coverings (1 piece each)
  • Vehicle for transporting employees (1 piece).

The above list is not final; it can be supplemented with other materials to ensure cleanliness, depending on the specialization of the company and the volume of services provided.

To open a more or less large company, you will need additional highly specialized and sometimes expensive equipment.

A rotary machine, for example, will serve for deep cleaning of stone floors. The more equipment a company has in its arsenal, the more diverse the range of services it provides, and therefore the larger its client base.

Recruitment

A small cleaning company, as well as a large one, cannot do without a staff of specialists. As practice shows, you will need several groups of workers.

Girls do the best job of cleaning, so the team is formed of 3-4 women from 25 to 45 years old and one male foreman, who, if necessary, will help move or move heavy objects and equipment.

To receive orders from clients and distribute employees to sites, an operator-dispatcher is needed, as well as a minibus driver to deliver workers to the site. If the company is large, you will have to hire a director, secretary, lawyer and accountant.

When recruiting staff, you will have to face a problem - staff turnover, since working as a cleaner is not the most presentable in our country. It will also not be easy to find honest workers for a small salary who will not encroach on the material assets of the owners for whom they are cleaning. This is very important, because a self-respecting cleaning company values ​​its reputation and is obliged to guarantee the safety of customers’ property.

You can find decent and undemanding staff in the following ways:

  • submitting advertisements to newspapers and job sites;
  • recruitment agency services – a little expensive, but guaranteed qualified workers;
  • through personal connections - there will always be relatives and friends who know someone who would like to earn extra money.

Search for clients

At first, you will have to continuously search for potential clients and actively earn a reputation, which will later work for you, and orders will “flow like a river” themselves. Therefore, you will have to call organizations, offering your services, and back them up with strong arguments about why you should contact your company. It would be a good idea to send out commercial offers.

In a big city there will be no shortage of clients. First of all, shopping centers, offices, manufacturing plants, warehouses need professional and prompt cleaning, and private cottages and apartments close the list.

It is worth focusing on small office premises, since in the first months it will be difficult for the company to find cleaning products for large enterprises.

For a beginning cleaning company, it would be better to find a potential client in advance, and only then rent an office and hire staff. It is important to attract regular customers, because one-time orders will not cover the costs of maintaining an office, taxes and salaries.

Business plan

The business plan of a cleaning company will depend on the size of the organization and the nature of the services provided. Simply put, it is a step-by-step guide of actions that an entrepreneur must follow to achieve his goal.

A business plan is drawn up based on the financial model of the cleaning company. It is an electronic scheme for the movement of funds, which helps to predict upcoming activities, expressing performance in monetary terms.

Basic expenses

Costs can be divided into two types: cost of services and operating expenses.

  1. In the first case, funds are needed to purchase equipment, work tools and cleaning supplies. You cannot do without office furniture, office equipment, a car, as well as gas and maintenance costs.
  2. The second group includes costs for renting office space, taxes, administrative needs, and paying salaries to employees.

Approximate expenses and income are presented in the table. The average prices in the country for these services are taken as a basis. The prices are approximate, because the cleaning company names the exact amount after clarifying the volume and complexity of the work.

It is impossible to calculate the exact income of the company, since the number of orders and their specifics are unknown. At approximately the first time, revenue will not exceed 100,000 rubles. Thus, the funds spent will be fully returned no earlier than in a year. In the future, profits will increase as new customers appear.

Watch a video about the success story of the owner of a cleaning company

Profitability

Starting from the first day, you should clearly regulate your pricing policy. Moreover, it is important to understand what price a potential client in your area is willing to pay.

The approximate cost of work is given in the table:

According to statistics, the profitability of a cleaning business is 20-25%.

Full payback occurs after a year and a half of work. Although some of the most successful companies manage to achieve profitability in 40% , thereby reducing the period during which they fully return the invested funds.

Let's consider an approximate diagram of the development of events. Let's say it works for you 10 cleaning man. This is approximately 2 brigades. Considering that the working day is 8 hours, and cleaning one object requires 1.5 hours plus travel time. In total, each team will be able to work on 5 objects.

Total 2*5= 10 completed orders. If the cost for one order is 2000 rubles, then per day it turns out to be 20,000 rubles.

For a month 30*20000=300000 rubles of income.

Monthly salary expenses will be about 150,000 rubles, plus taxes, utilities, rent and purchase of cleaning supplies 50,000.

It turns out that the net profit, at best, will remain about 100,000 rubles per month.

Provided that you have invested in the business from 500,000 to 1,000,000 rubles, it will take you a year to cover all costs and start working at a profit.

When opening a cleaning company, it is important to pay attention to the fact that the demand for the services provided is not constant - it is seasonal. Therefore, you immediately need to think about possible related types of business. These include the sale of household chemicals, recruitment of personnel to work at home (nanny, nurse, visiting cleaner), garden care, garbage removal, snow removal.

Finding your uniqueness in pure business

If you plan and organize the work correctly, cleaning can turn out to be a very profitable enterprise. Let us note that from the first steps you need to focus on concluding long-term contracts and earning your credibility with the quality of the services provided. But maintaining a top-level reputation is sometimes even more difficult than earning it. It is necessary to constantly develop the service and improve in everything, to find your own zest.

Cleaning premises with special means and equipment

For effective and efficient cleaning of premises, special equipment is needed. Of course, the choice of equipment depends on the types of services provided. A self-respecting company should acquire not only professional household chemicals, but also specialized equipment.

Such as:

  • Vacuum cleaners (for dry cleaning, washing, brush, dry cleaning, carpet washing)
  • Dryer for carpets, furniture, floors
  • Steam generator
  • Floor cleaning machine, rotary machine, disc machine or floor polisher
  • Furniture cleaning device using foam
  • Sweeper

When working, you need to use modern cleaning products that can cope with any contamination. Otherwise, what is the point of a client paying for a service?

Innovative methods of dealing with dirt are professional, high-quality household chemicals.

It can be alkaline, neutral or acid-based. When working with the latter, take care of protective gloves for workers. Cleaning products are designed to specifically remove dirt from specific surfaces.

So, specialized household chemicals are:

  • For bathroom,
  • for kitchen,
  • for floors,
  • for furniture and carpets,
  • for dishes,
  • for windows,
  • universal for all surfaces.

Cleaning company specialists must leave behind not only a perfectly clean room. It is important to take care to eliminate unpleasant odors and destroy all pathogens. Special deodorizing products will help with this. It is better to purchase products from well-known brands in order to protect yourself from counterfeiting and not risk the company’s reputation.

Important! When working, you should use the most safe drugs and products for health.

By focusing on the eco-friendliness of your cleaning, you can win more customers, especially among individuals.

Additional services

In addition to a number of standard services for putting things in order in offices and private homes, which include: daily wet and general cleaning, dry cleaning of upholstered furniture and textiles, washing windows and facades, post-repair cleaning and work on a personal plot, additional services can be provided.

Today, successfully developing companies offer clients services in:

  • waste disposal,
  • disinfection of premises.
  • cleaning interior items, dishes,
  • getting rid of plaque and mold,
  • washing clothes, curtains, bedspreads, removing stains,
  • washing the stove, refrigerator and others.

Cleaning ventilation shafts is not exactly the specialty of a cleaning company, but if you can do it, then why not.

If your company’s specialists can clean huge windows on the 45th floor of a skyscraper, this will only add more clients to you. But keep in mind that the costs for this service will not be small.

Nuances of work

Cleaning, like any other type of business, involves the presence of pitfalls, which, when faced with, the owner of the company must be fully armed.

To succeed in business means not only to perform your work responsibly and efficiently every day, but also to win the respect of clients thanks to a high level of professionalism, punctuality and flexible prices.

In a small town

If you are planning to open a cleaning company in a small provincial town, then be prepared for the fact that you will have to fight for survival. And in the literal sense, because in small towns many people still don’t even know the word “cleaning”.

The positive thing is that there are no competitors; the main thing is that there is a need for your services.

If you are one hundred percent sure that you will definitely find clients, then you can safely start a business. It would be useful to first find a potential customer for long-term cooperation.

Even in small towns there are shopping and entertainment centers, administrative buildings, offices, factories. They will become the clients of the cleaning company. The main thing is to be able to competently attract them. To do this, you need to constantly advertise your services in every possible way: in print media, on television, and also maintain a competent pricing policy.

Alternatively, payment for services to regular customers can be deferred by providing a loan. To promote your business, it’s a good idea to organize a presentation of your services and, as a bonus, the first free cleaning.

In a highly competitive environment

The largest number of cleaning companies is observed in large cities. It is not surprising, since the metropolis is a vast field for conducting such a business. Even in conditions of fierce competition, not a single company (provided that quality services are provided) will be left without work.

In Russia, cleaning is a young business, so making a profit is not difficult. The most developed cities in this regard are Moscow and St. Petersburg. But even there it’s only 15% of the total number of enterprises are serviced by cleaning companies. So the prospects for starting your own business are very bright.

To be fair, it is worth noting that it is very difficult for a small novice cleaning company to survive in such conditions. You must either initially have connections that will ensure at least initial orders, or immediately declare yourself as a cleaning monster with all the attendant costs for purchasing equipment and funds.

Open your own cleaning company and win

However, surviving the competition and taking a place in the sun is a troublesome task that requires some effort. It is not so easy to attract new clients; you need to convince management to seek services from your company.

Business development methods

To successfully promote business, simply offering your services by phone and email is not enough. It is necessary to carry out a whole range of measures to attract customers, focus them on concluding long-term contracts, as well as constantly improve the quality of service, train staff and use modern equipment.

To promote your company in the services market, you must:

  1. Actively use advertising. You can distribute leaflets, booklets, and stick a poster on a company car.
  2. Analyze your activities, determine the future direction of work, keep up with the times.
  3. To meet the client’s wishes as much as possible, to do everything and even more for him.
  4. Always be in touch and open to communication.
  5. Organize free consultations and your employee’s visit to the site for assessment.
  6. Don't skimp on worker uniforms. This will have a positive impact on the company's image.
  7. Conduct regular training and instruction among staff. A person working for you must be able to talk to a client (and this is not only for administrators and dispatchers), and be able to provide minimal information about the progress of work and possible nuances.
  8. Treat your regular customers with care and send them greeting cards. This will not hit your budget, but will leave the most pleasant impressions about your company. This way you will receive a positive recommendation from the client, which is rightfully considered the best advertising.
  9. Carry out promotions and give discounts to regular customers.

To summarize, we can say with confidence that the cleaning business is a great way to start making money in a new, rapidly developing area. Modern society does not accept the image of an eternally dissatisfied cleaning lady in a dirty robe. She is being replaced by active cleaning professionals who do their work quickly and efficiently. If you play this card correctly, you can become a fairly successful businessman.

Providing various services to the population is one of the most profitable types of business. By opening his own cleaning company, an entrepreneur does not have to worry about the lack of demand for this type of service. High-tech cleaning of premises will always be in demand, and registering and organizing this business does not require huge initial capital and significant time expenditure.

Target audience for the provision of cleaning services

Regular cleaning of offices, apartments and houses can be delegated to professionals. To do this, the owner of the apartment or the owner of the business just needs to enter into an agreement for the provision of this type of service, and there is no need to worry about the cleanliness of the house or office. These services are also in demand after major renovations in private houses and apartments. Sometimes, only partial cleaning of the premises is required, for example, washing windows.

In this case, a cleaning company can also solve the problem of contamination. It is much more convenient for a business to order this type of service than to hire an employee who will ensure cleanliness in the office. Among the population, this type of service is also gaining popularity, cleaning is especially in demand among people who do not have free time to clean their house or apartment on their own. Some people are allergic to dust, and it is strictly contraindicated for them to deal with household pollution on their own. Many owners of large cottages simply cannot cope with the cleaning on their own, and therefore are forced to turn to cleaning agencies for help.

Registration of a cleaning company

In order to register a cleaning company, it is enough to personally appear at the tax office at your place of registration. To register a business, you must submit to the tax authority an application for registration, a photocopy of your passport and TIN, as well as a receipt for payment of the state duty. If a cleaning company will work primarily with legal entities, then the most suitable form of doing business would be opening an LLC.

Despite the fact that registering a legal entity will require a significantly larger amount of time, this form of business is necessary when there is a large turnover of services provided, as well as when working with large organizations. If the cleaning business is focused on working with individuals, then it is enough to register an individual entrepreneur. To register a private business activity, you do not need to collect a large number of documents, and registering a business will cost only 800 rubles.

Development of a list of services and targets

This type of business has been in demand for many years, so competition in this area is quite high. Proper development of a business strategy will allow you to get a large number of regular customers. Particularly attractive is the conclusion of contracts for the provision of this type of service to large enterprises and companies. In order to properly organize the work, as well as determine prices for this type of service, you will need to conduct a thorough analysis of this market.

In order to determine the price limits for the services provided, you need to contact cleaning companies under the guise of a client and ask about the prices.

Contact information can be found on the Internet. Each modern cleaning company has its own website with a description of the services provided and contact information. If business activity is registered as an LLC, then cleaning services can be provided to the population and legal entities. In this case, you should not spare money on an advertising campaign. It is important not only the quantity of advertising materials that will be placed in various media, but also their quality. Advertising on television will cost the entrepreneur a decent amount, but this money will pay off within the first months of the cleaning business. Advertising in print media will cost significantly less.

It is best to place advertisements on the front page of the newspaper. In addition to printed materials, you can use a cheap and effective way to promote your business using an Internet page. The creation of a website should be entrusted to professionals who will not only create a unique resource and fill it with content, but also install a form on the website for online ordering of this service. To advertise your business, you can use radio advertising.

In the absence of a visual image, such advertising is slightly inferior to television and print advertising, but it will be very useful for brand promotion, because not all people watch local television channels, and radio advertising can work effectively when a person is in a car or turns on the radio at work.

Recruitment and training of personnel

The image of the cleaning company will depend on the quality of the services provided. Positive recommendations from clients, in the future, can work more effectively than the most expensive advertising, so it is very important to select responsible employees who will perform their job duties at the highest level. It is very important for an entrepreneur to independently understand this type of business. To do this, you need to undergo special training, or get a job as a cleaner in an existing cleaning company, in order to comprehend all the intricacies of this type of business. Recruitment can be carried out through special online advertising resources. The most common of which is the Avito website.

A good way to attract unemployed citizens is to place advertisements in various print media. The first thing that should be done after the required number of workers has been recruited is to train the staff to properly handle modern equipment and detergents. If you don’t want to engage in personnel selection and training yourself, you can hire a manager who will hire people, instruct them, and also monitor the performance of employees. To submit applications by telephone, you will need to hire a dispatcher. To do this, it is not necessary to equip a workplace for receiving and processing calls.

Modern technologies allow such an employee to work remotely, so it is enough to find a responsible person who will work from home, accept orders, and fill out applications for this service online, through an Internet resource.

Selection of equipment and inventory

In order to provide quality cleaning services, you will need to purchase the following equipment:

  • Scrubber dryer - 170,000.
  • Professional vacuum cleaner - 30,000.
  • Hair dryer for drying carpets - 20,000.
  • Cleaning equipment - 40,000.
  • Car - 300,000.

For a small cleaning company, you will need to purchase equipment worth at least 560,000 rubles. To save money on purchasing a car, you can hire a driver with a personal pickup truck. In addition to the costs of purchasing equipment, a cleaning company cannot do without purchasing detergents and household chemicals. This expense item will depend on the amount of work, and will require monthly expenses in the range: 30,000 - 50,000 rubles.

All household chemicals must be of the highest quality, because in addition to washing floors, a cleaning company can accept orders for cleaning furniture and carpets, the cost of which can be very high, so it is important to use products only from proven brands of cleaning products. The equipment must also be of the highest quality. You should purchase devices only from well-known brands, preferably German or Japanese. This technique is considered the most reliable.

Business plan - make it wisely

Before you start organizing a cleaning business, you need to properly draw up a business plan. When calculating the approximate expenses and income of a business, it is necessary to display everything down to the smallest detail and try to predict the demand for this service. The expenses that an entrepreneur expects include the following:

  • Purchase of equipment - 560,000 rubles.
  • Purchase of detergents - 50,000 rubles.
  • Rent of premises for an office and warehouse - 50,000 rubles.
  • Office furniture and equipment - 100,000 rubles.
  • Staff salary is 50,000 rubles.
  • Payment of utilities - 5,000 rubles.
  • Business registration - 1,000 rubles.
  • Payment for fuel and lubricants - 10,000 rubles.
  • Advertising - 5,000 rubles.

The cleaning company's expenses for the first month of operation will be: 831,000 rubles. In subsequent months of work, it will require monthly payments to employees, rent, and utility bills.

To maintain this type of business you will need to spend at least 170,000 rubles monthly.

The business plan must also reflect possible income. The cost of cleaning a room, on average, is 25 rubles per 1 m2. With daily cleaning orders of 500 m2, you can count on revenue of 12,500 rubles. Such a business will bring in about 350,000 rubles per month. The net profit of the enterprise for 1 month of operation will be about 200,000 rubles.

With a properly organized cleaning business, you can fully recoup your investment within 6 months. Such profitability cannot be achieved when organizing a business in the manufacturing sector, so those entrepreneurs who do not want to wait for several years for a return on their invested money should pay attention to the cleaning business, which is not threatened by any financial crisis, and the cost of services in this market will not decrease no way.

In contact with

Relatively recently, a fairly new line of business appeared in Russia, which has been dynamically developing in the West for decades and has received recognition from numerous clients. We are talking about companies providing cleaning services. An example of such activity is the cleaning service for private and corporate premises. Gradually, cleaning services are becoming more and more in demand in our country. After all, cleanliness of an office or apartment is a prerequisite for normal business or living.

Cleaning concept

The first companies engaged in high-quality cleaning appeared in the markets of America and Europe. They quickly took the place of unprofessional services.

In simple terms? The very word denoting this service appeared in our country relatively recently. It comes from the English word cleaning, which broadly translated means taking a set of measures to ensure the cleanliness of shopping malls and offices, hotels and apartments, cottages, etc. This action means work, the result of which is the absence of any dirt or stains , garbage and unpleasant odors on both horizontal and vertical surfaces of premises.

Why is cleanliness necessary? The answer to this question is clear to everyone without any unnecessary explanation. First of all, this is the health of the people in the room. However, if we take, for example, office cleaning, then cleanliness here also has another, image side.

Often, the appearance of an office that has been cleaned to a shine can play an important role in making the right decision for the company, since it will gradually be associated with purity of intentions.

What is included in cleaning?

Professional cleaning is not just washing. This is a rather complex process, which involves taking comprehensive measures to promote cleanliness of the premises. Of course, windows and other glass items are washed with water. But at the same time, the cleaning company provides its service using a fairly wide range of equipment and devices. This includes special equipment that allows you to clean surfaces under pressure, and special products necessary to remove specific stains.

For example, chewing gum from pile coverings can only be removed by freezing. Cleaning companies use a temperature-reducing spray for this purpose. And there are a great many similar solutions.

Main list of services

What does a cleaning company do? When it comes to cleaning residential premises, owners of private houses and apartments can count on the following:

  1. rooms. This professional work includes washing floors and furniture, bathrooms and kitchens, chairs, carpets, etc.
  2. General cleaning. In this case, moving cabinets and other furniture, washing windows, and cleaning baseboards is added to the standard list of services.
  3. Cleaning premises after repair work. Cleaning companies take on a lot. This is not only a complete cleaning of an apartment or house. They provide services for the removal of construction waste, as well as for cleaning up contaminants created when working with plaster and paint.
  4. Cleaning premises after a fire. These are cleaning services for burning and soot. After the work performed by the cleaning company, the premises will be completely free from the consequences of this disaster.

In addition to apartments and private houses, offices need professional cleaning. In such cases, a cleaning company can provide its daily cleaning services. It is worth keeping in mind that all employees of such a company are pre-instructed on how to properly care for the office equipment located on the premises.

Additionally, the cleaning company offers the following services:

  • Washing façade windows. If these are stained glass windows of multi-story buildings, then industrial climbers who have sufficient experience and skills to work in such conditions work to complete the task.
  • Caring for the external territory located outside the building. This means washing facades, as well as maintaining landscaping and storm drains.
  • Warehouse cleaning, which involves complete cleaning of premises from contamination.

Business idea

Many people working in conventional organizations are often dissatisfied with the sense of stability that is impossible without performing the same duties every day. This routine does not lead to financial satisfaction either. There is no significant change in living conditions even during periods when the employer slightly increases wages. Someone who is not satisfied with their life sometimes decides to open their own business. From the implementation of a planned project, a novice entrepreneur can receive 3-4 thousand dollars a month, depending on the direction he chooses. And here it is worth considering the question of how to open a cleaning company, since this event is quite promising, not complicated and does not require large financial costs.

This kind of entrepreneurial idea is quite simple. A cleaning company takes money from companies and individuals for providing services that they are unable to perform themselves.

Selecting a locality

Many aspiring entrepreneurs invariably face the question of how to open a cleaning company from scratch. And for this you will need to develop a project for this event, which is a business plan for the future company. It should begin with a description of this industry and the situation that has developed in the locality chosen for work.

To date, the cleaning sector has not yet been fully developed. That is why the level of competition here is not too high. However, everything will depend on the city. And in this case, it is worth considering the rating of cleaning companies offering their services in a given locality.

Thus, in megacities the competition rate sometimes rises to 80%. And if we move on to considering the question of how to open a cleaning company in a small town, then there are no such problems here. However, other obstacles may stand in the way of an entrepreneur. After all, in a small locality it is unlikely that there will be a massive demand for such services. And this will also deprive the company of profits, even in the absence of competitors.

Registration of the case

How to open a cleaning company from scratch? To do this, you will need to go through some stages of organizing your own business. First of all, the company must register with the INFS authorities. When choosing an organizational form, the best options are the simplified tax system or joint stock company. However, you will have to ensure that certain conditions are met. Thus, when attracting investors, the share of capital invested by them should not exceed 25%. In addition, you will need to plan the annual total revenue within 60 million rubles. The staff should consist of no more than one hundred employees.

Only if these conditions are met will registration with the tax authorities be successful. After this, you will need to register with the Pension Fund.

Selecting a room

The business plan of a cleaning company should consider the issue of renting the building necessary for the operation. A novice entrepreneur should keep in mind that for such a company a classic office look would be clearly inappropriate. The room must be selected so that specialized equipment can be stored in it. There should also be an office for the manager and accountant. There must also be a shower room in the room. The entrepreneur does not need a separate room to meet with clients. After all, the assessment of the scope of work will be given directly on site.

Anyone who is deciding for the first time how to open a cleaning company should keep in mind that the layout of the rented building should include a hall and a dressing room, a bathroom and shower room, an office and a storage room. Based on the specifics of the work, you can not pay attention to the location of the office. This will allow you to save on rent and choose a suitable building for yourself somewhere on the outskirts or in industrial areas. The main thing is that it has all the necessary communications and is equipped with a good entrance.

What to do next in order to solve the question of how to open a cleaning company? For rented premises, you will need to conclude agreements with organizations involved in the maintenance of ventilation ducts and waste removal. The office will require a fire alarm.

It is worth remembering that all of the above procedures are a very lengthy process, so you should not delay them.

Purchase of equipment

What do you need to open a cleaning company? At the initial stage, this business is not very expensive. The main financial investments go to the purchase of equipment. However, you should not purchase it until the first orders have been received. After all, cleaning is a rather specific business. Depending on the services chosen by the customer, a variety of tools may be needed. That is why, first, it is worth talking with potential clients, deciding on the range of necessary equipment and its cost.

Thus, washing the glass of a business center, as well as other high-altitude work, will require more than one hundred thousand rubles for the necessary equipment. But to provide staff with equipment for cleaning office premises and other buildings, a much smaller amount will be required, in the range of several tens of thousands.

The business plan of a cleaning company should consider a list of the most necessary equipment that will be needed to provide services in the first place. This list includes:

  • two window cleaning kits;
  • two two-bucket trolleys with wringer;
  • small equipment such as mops and buckets, sponges and dustpans;
  • two scrubber dryers;
  • rotary single-disc cleaning device;
  • polisher;
  • device for industrial carpet drying.

The above list can be slightly adjusted by the entrepreneur himself. In addition, equipment can be acquired gradually. However, for those who plan to accept large corporate orders without the above equipment, it will simply be impossible to provide such services.

How to open a cleaning company? To do this, you will need to remember some details in the business plan. Thus, it is important to consider the costs required to purchase professional cleaning products produced by well-known companies. Their list should include both universal household chemicals and substances with a narrow spectrum of action. In general, an entrepreneur should count on 150-200 thousand rubles. investments.

You will need to find a driver with a personal minibus. After all, for work it will be necessary to transport a floor scrubber and industrial vacuum cleaners, and other equipment.

When purchasing equipment, don’t forget about office equipment. It will consist of two computers, a multifunction printer and a mini-PBX. The list of additional equipment will need to include desks for the accountant and director, kitchen equipment, several chairs and cabinets for the locker room.

Recruitment

How to open a cleaning company? The business plan of the planned project will also need to reflect those nuances that must be taken into account when forming a staff. In this case, it is worth taking into account the specifics that the work will have, as well as the format of the company’s activities. Thus, to perform only routine and general cleaning of private homes and offices, only women can be considered among candidates for employee vacancies. If the company’s plans include seasonal landscaping or cleaning of premises after repair work, then men will be needed. Moreover, there should be as many of them as there are women.

The staff of a company that will offer clients a wide range of services should include:

  • two cleaners;
  • two assistants;
  • a foreman who simultaneously performs the work of a driver;
  • accountant.

At first, the entrepreneur must take over the general management of the company and communication with clients. Over time, it will be possible to include two managers on the staff.

Considering the specifics of the company, preference should be given to people under 45 years of age. The only exceptions are the foreman and accountant. Candidates must be polite, sociable and responsible. It is also important that they are capable of learning quickly. This will allow the company to apply new products that are constantly appearing on the cleaning services market.

Business promotion

Under what conditions can you expect a cleaning company to operate effectively? In addition to taking into account all upcoming expenses, you will need to pay great attention to advertising. Only a large-scale campaign can significantly increase the rating of cleaning companies. It may include the production and distribution of flyers in transport and on city streets, as well as in business centers. Pylons and boards located on the city streets will help attract private individuals. Information about the company can also be posted by reference agencies. It would also be appropriate to create a website.

It will take a lot of effort to attract regular large customers. It will be necessary to consider potential clients among megamarkets and large enterprises. At the same time, it will be necessary to periodically conduct negotiations with each of them regarding ongoing cooperation. However, it is worth keeping in mind that not every manager of a large company will make a decision in your favor. To do this you will need to achieve a certain fame. At first, it is worth considering cooperation with small offices. And after that, gradually expand the circle of customers. Good luck!